Privacy Policy for Knowmade.com

The Information We Collect
When you visit this site, your IP address is recorded. We use your IP address to help diagnose problems with our server and to administer our website by creating statistical reports and tracking errors. Your IP address is used to help identify you when you buy and to gather broad demographic identification that will not be tied to your identity.
We ask for personal information (1) when you subscribe to our Alert or newsletter services, (2) when you want to view detailed information about our products, (3) when you want to submit a question about our products/services to our customer service staff or (4) when you buy products. The types of personal information that may be collected on these pages are: name, company name, title, mailing address, e-mail address, phone number, fax number and credit card information.
This site also uses “cookies”, certain bits of information that are deposited on your computer when you visit this site and sent back to this site when you visit again. Cookies give us information about how many people visit certain pages on the site. Users are advised that if they wish to deny the use and saving of cookies from this website on to their computers hard drive they should take necessary steps within their web browsers security settings to block all cookies from this website and it’s external serving vendors.
This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

The Way We Use Information
We use your personal information to provide requested information and services to you and to help ensure that the information we provide to you is relevant to your specific needs.
When you buy something, your information will be stored on our system to complete the buying process. It must be shared with an outside party in order to verify your credit card information. We also record information about your questions to us and your purchases so that we and you can keep track of what you’ve asked about or ordered directly on our site. Additionally, we may need to contact you about your questions and/or your orders.
We use email addresses to send you the Alerts or newsletters you’ve requested, to answer the email we receive and to communicate with you about publications which you have told us you would be interested in hearing about.

Other Parties’ Collection and Use of Your Information
We do not share, sell, rent, or trade personal identifiable information with third parties for their promotional purposes. We do use agents, service providers and other third parties to provide some services on our site. These companies do not retain, share, store or use personally identifiable information for any other purposes then those described below:

Changes in this Privacy Statement
If we decide to change our privacy policy, we will post those changes to this privacy statement on the home page and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our home page.

Legal Disclaimer
We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or legal process served on our website.

Access to Your Information / Opt-Out / Unsubscribe
Users who no longer wish to receive our updates, newsletters and promotional communications may opt-out of receiving these communications by following the directions in the email or replying to the email with the word “unsubscribe” in the subject line of the email or by emailing us at contact@knowmade.fr

Contact Information
If users have any questions or suggestions regarding our privacy policy, please contact:
Customer Service
Knowmade SARL
2405 route des Dolines – CS 10065
06902 Sophia Antipolis Cedex
FRANCE
www.knowmade.com